Building the Future of

Cybersecurity

Immortal Cyber Teams Terms of Use

At Immortals, we know that using AI isn’t just about performance—it’s about trust. That’s why we’ve built our platform from the ground up with a focus on security, privacy, and reliability. Every part of our system is designed to respect your data, enforce strict access controls, and deliver transparent, dependable results—without compromise.

Immortal Cyber Teams Terms of Use

Welcome to Immortal Cyber Teams! We provide AI-powered virtual cybersecurity specialists who assist with threat intelligence, penetration testing, security monitoring, incident response, compliance analysis, and security engineering (Services), as set out in more detail on our website (Site).

In these Terms, when we say you or your, we mean you as an individual if you are accepting these Terms for yourself. If you are accepting these Terms on behalf of an entity (such as your employer) and you are authorised to do so, then you or your means that entity. When we say we, us, or our, we mean Immortal Cyber Teams Pty Ltd (ACN 686 959 660) (Company). 

These terms of use (Terms) form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use the Services unless you agree to these Terms.

Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms.

OUR DISCLOSURES

Please read these Terms carefully before you accept. We draw your attention to:

  • our privacy policy (on the Site) which sets out how we will handle your personal information;
  • clause 2.7 (Variations) which sets out how we may amend these Terms; 
  • clause 4 (Credits & Services) which sets out important information about payments, including how to purchase Credits; 
  • clause 11 (Liability) which sets out limitations to our liability under these Terms; and
  • clause 12 (Exclusions to Liability) which sets out exclusions to our liability under these Terms. 

These Terms do not intend to limit your rights and remedies at law, including any of your Consumer Law Rights.

  1. Disclaimers
    1. You acknowledge and agree that we use artificial intelligence (AI) technology to provide the Services. While we take reasonable steps to ensure accuracy, AI technology has inherent limitations and may produce errors, inaccuracies, or incomplete information. We accept no liability, and you waive and release us from any Liability arising from your reliance on any AI-generated content we may provide you through our Services. You understand that AI-generated content should not be relied upon without appropriate human review, and it is your responsibility to independently verify, evaluate and validate any information provided.
    2. In providing our Services, we make no guarantee or warranty that we will identify and mitigate all vulnerabilities or malicious activities in your systems. You acknowledge and agree that while we will use all commercially reasonable endeavours in the circumstances to identify such vulnerabilities and malicious activities, we cannot and do not make such a guarantee or warranty due to external variables including the size and complexity of your systems, the time and scope we are given in which to analyse your systems, the access and permissions we are given to your systems, and the various actions third-party actors may perform. No network or system is 100% secure, and there is no guarantee that a third-party actor will be unable to access your systems without authorisation. 
  2. Engagement and Term
    1. These Terms apply from the time you agree to these Terms, until the date these Terms are terminated in accordance with their Terms (Term).
    2. Subject to your compliance with these Terms, we will provide you with access to the Services.
    3. Where we require access to your computer systems in order to provide the Services, you agree to provide us with such access free from risk to the safety of our employees and contractors.
    4. We will not be responsible for any other services unless expressly set out in these Terms or on our Site.
    5. If we provide you with access to any new or beta services, you acknowledge that because of the developmental nature of such services, you use them at your own risk and we have no obligation to maintain or provide error corrections. Any new or beta services we provide you with access to are for evaluation purposes only and not for production use, and we may discontinue services at any time at our sole discretion.
    6. Where you engage third parties to operate alongside the Services (for example, any third-party software systems you wish to integrate with the Services), those third parties are independent of us and you are responsible for (meaning we will not be liable for) the goods or services they provide, unless we expressly agree otherwise.
    7. We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use the Services after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you should cease using the Services. If you have paid upfront for recurring access to any of the Services (excluding one-time purchases) and you would like to cancel them, please contact us in writing within 30 days of receiving notice to cancel that recurring access and we will issue you a pro-rata refund for such Services.  
    8. You acknowledge that our Services include the following specialist capabilities, each subject to inherent limitations:
      1. Intelligence Specialist: Tracks threat actor activities, monitors the dark web, contains breached accounts, assesses third parties, gathers vulnerabilities and exploits, and delivers intelligence updates. We cannot guarantee discovery of all intelligence data, leaked passwords, risks, vulnerabilities, or exploits, or prevent unauthorised access using leaked credentials.
      2. Penetration Tester: Maps attack surfaces, performs penetration tests, vulnerability exploitation, credential interception and cracking, and lateral movement attacks. We cannot guarantee discovery of entire attack surfaces or all vulnerabilities, exploits, or attack vectors.
      3. Security Operations Specialist: Monitors endpoint security data, firewalls, VPNs, cloud and identity systems, detects intrusions, and triages security events. We cannot guarantee detection of all security events or support for all technologies.
      4. Incident Responder: Collects digital forensic evidence, analyses memory and logs, traces malware indicators, isolates systems, and neutralises threats. We cannot guarantee collection of all required data or complete forensic analysis.
      5. GRC Specialist: Analyses security gaps, validates controls, assesses third-party risk, generates compliance reports, and maps frameworks. We cannot guarantee identification of all security gaps or support for all compliance frameworks.
      6. Security Engineer: Discovers assets, deploys endpoint agents, manages access, integrates solutions, reviews configurations, and automates remediation. We cannot guarantee compatibility across all systems or identification of all misconfigurations.
    9. Where the Services include deployment of endpoint security agents to your systems:
      1. you acknowledge that agent functionality may vary across different operating systems and versions;
      2. you accept responsibility for any system impacts resulting from agent deployment or operation;
      3. you confirm you have authority to deploy such agents on target systems; and
      4. we cannot guarantee the agents will collect all security-related data or be compatible with all system configurations.
  3. Account, Tenants and Users 
    1. Account Structure: You must create an Account in order to access and use the Services. Your Account is the billing construct where Credits are applied and managed.
    2. Tenants: You may create multiple Tenants within your Account. Tenants may represent different customers, subsidiaries (where you are an enterprise client), or different environments (such as development, testing, or production). Credits from your Account can be used to perform security activities across any of your Tenants.
    3. Users: You may invite Users to access and use the Services under your Account. Users must create individual user accounts to access and use the Services. Users can be granted access to specific Accounts and Tenants within your. You are responsible for managing User access and ensuring that they comply with these Terms. 
    4. Account Management: While you have an Account with us, you are responsible for:
      1. keeping your information up-to-date (and ensure it remains true, accurate and complete);
      2. managing User access to your Account and to Tenants;
      3. ensuring you and your Users keep usernames and passwords secure and confidential, and protect them from misuse or being stolen; and
      4. notifying us if you become aware of, or have reason to suspect, any unauthorised access to your Accounts, Tenants or any Users linked to your Accounts and Tenants.
    5. Account Closures: If you close your Account, you and your Users will lose access to the Services and any remaining Credits will be forfeited. Removing a User will not affect your Account or any accumulated Credits. Credits will remain available for use by other Users (if any) on your Account. 
  4. Credits and Services
    1. Our Services operate on a credit-based system and you may choose to purchase Credits from us to use our Services, as set out on our Site. Different Services will require a different amount of Credits, as specified on our Site. You must have sufficient Credits in your Account to access the relevant Services. 
    2. Credits may be purchased through a:
      1. monthly subscription. Credits are allocated to your Account at the beginning of each monthly billing cycle; 
      2. annual subscription. All Credits for the full annual subscription period are allocated to your Account immediately upon purchase; and/or
      3. ad-hoc Credit package. Individual Credit packages may be purchased at any time to top up your Account balance. 
    3. All Credits expire 12 months after being allocated to your Account, regardless of how they were purchased. Expired Credits are forfeited without refund or compensation.
    4. Where you have a monthly subscription or purchase ad-hoc Credit packages, any unused Credits will accumulate in your Account and can be used across any of the Tenants in your Account. 
    5. The monthly and annual subscriptions are automatically renewed at the end of each month and year respectively. If you are on an annual subscription, we will provide you with a renewal reminder at least 30 days prior to the Services renewing. If you have not cancelled your annual subscription, we will charge you for a subsequent annual term at the start of the subsequent year. 
    6. Details of our Services, including features, limitations and fees are set out on our Site. For monthly and annual subscriptions, you will be billed on a regular basis, as set out on our Site, at the beginning of each billing cycle. All other Services must be paid for at the time you order the Service.
  5. Payment Terms
    1. Our payments methods will be set out at the time you purchase the Services. If you choose to pay your fees using one of our third-party payment processors, you may need to accept their terms and conditions (if this is the case, these will be set out at the time you make payment).
    2. You must not pay, or attempt to pay, any fees due under these Terms or as a result of your use of the Services by fraudulent or unlawful means. If you make payment by debit or credit card, you must be the authorised card holder. If payment is made by direct debit, by providing your bank account details and accepting these Terms, you authorise our nominated third-party payment processor to debit your bank account, and you confirm that you are either the holder or an authorised signatory of that bank account.
    3. If any fees due under these Terms or as a result of your use of the Services are not paid on time, we may:
  1. suspend your access to the Services; and
  2. charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia’s cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.
  1. You are responsible for paying any levies or taxes associated with your use of the Services, for example sales taxes, value-added taxes or withholding taxes (unless we are required by law to collect these on your behalf).
  1. Licence
    1. During the Term, we grant you and your Users a right to use our Services in accordance with these Terms. This right cannot be passed on or transferred to any other person. 
    2. When you purchase Credits to access our Services, your access rights will vary based on the type of service. We grant you and your Users a right to access the relevant Services provided that you have sufficient Credits on your Account to access the specific Services. These rights cannot be passed on or transferred to any other person.
    3. You must not (and you must ensure that your Users do not):
  1. access or use the Services in any way that is improper or breaches any laws, infringes any person's rights (for example, intellectual property rights and privacy rights), or gives rise to any civil or criminal liability;  
  2. interfere with or interrupt the supply of the Services, or any other person’s access to or use of the Services;  
  3. introduce any viruses or other malicious software code into the Services;  
  4. use any unauthorised or modified version of the Services, including but not limited to for the purpose of building similar or competitive software or for the purpose of obtaining unauthorised access to the Services;
  5. attempt to access any data or log into any server or account that you are not expressly authorised to access;  
  6. use the Services in any way that involves service bureau use, outsourcing, renting, reselling, sublicensing, concurrent use of a single user login, or time-sharing, except where the User has been expressly approved in writing by Company as an Authorized Partner (such as a Managed Service Provider, Security Consultancies, or Resellers) and solely for the purpose of providing services to its end customers within the scope of that authorization;
  7. circumvent user authentication or security of any of our networks, accounts or hosts or those of any third party; or 
  8. access or use the Services to transmit, publish or communicate material that is, defamatory, offensive, abusive, indecent, menacing, harassing or unwanted.
  1. Availability, Disruption and Downtime
    1. While we strive to always make the Services available to you, we do not make any promises that these will be available 100% of the time. The Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.
    2. The Services may interact with, or be reliant on, products or services provided by third parties or third party platforms. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.
    3. We will try to provide you with reasonable notice, where possible, of any disruptions to your access to the Services.  
  2. Intellectual Property and Data
    1. We own all intellectual property rights in the Services. This includes how the Services look and function, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property. You agree not to copy or otherwise misuse our intellectual property without our written permission (for example, to reverse engineer or discover the source code of our intellectual property), and you must not alter or remove any confidentiality, copyright or other ownership notice placed on the Services.
    2. We may use any feedback or suggestions that you give us in any manner which we see fit (for example, to develop new features), and no benefit will be owed to you as a result of any use by us of your feedback or suggestions. 

Your Data

  1. We do not own any of Your Data, but when you enter or upload any of Your Data into the Services, you grant us the right to access, analyse, backup, copy, store, transmit, and otherwise use Your Data for the duration of your use of the Services (and for a reasonable period of time afterwards). We may use Your Data (or disclose it to third party service providers) to:
  1. supply the Services to you and your Users (for example, to enable you and your Users to access and use the Services), and otherwise perform our obligations under these Terms;
  2. diagnose problems with the Services;
  3. improve, develop and protect the Services;
  4. send you information we think may be of interest to you based on your marketing preferences;
  5. perform analytics for the purpose of remedying bugs or issues with the Services; or
  6. perform our obligations under these Terms (as reasonably required). 
  1. You are solely responsible for ensuring that any data uploaded to the Services complies with your corporate policies, third-party agreements, and applicable regulatory or legislative requirements.
  2. You acknowledge and agree that because of the nature of the internet, the processing and transmission of Your Data by us may occur over various networks.
  3. You are responsible for (meaning we are not liable for):
  1. the integrity of Your Data on your systems, networks or any device controlled by you or your Users; and
  2. backing up Your Data.
  1. When you use the Services, we may create anonymised statistical data from Your Data and usage of the Services (for example, through aggregation). Once anonymised, we own that data and may use it for our own purposes, such as to provide and improve the Services, to develop new services or product offerings, to identify business trends, and for other uses we communicate to you. This may include making such anonymised data publicly available, provided it is not compiled using a sample size small enough to make underlying portions of Your Data identifiable.
  2. If you do not provide Your Data to us, it may impact your ability to receive the Services.
  3. This clause 8 will survive the termination or expiry of these Terms.
  1. Confidential Information and Personal Information
    1. While using the Services, you may share confidential information with us, and you may become aware of confidential information about us. You agree not to use our confidential information, and to take reasonable steps to protect our confidential information from being disclosed without our permission, and we agree to do the same for your confidential information. This also means making sure that any Users, employees, contractors, professional advisors or agents of ours or yours only have access to confidential information on a ‘need-to-know basis’ (in other words, the disclosure is absolutely necessary), and that they also agree to not misuse or disclose such confidential information.
    2. However, either you or we may share confidential information with legal or regulatory authorities if required by law to do so.
    3. We collect, hold and disclose and use any Personal Information you provide to us in accordance with our privacy policy, available on the Site, and applicable privacy laws.
    4. You must only disclose Personal Information to us if you have the right to do so (such as having the individual’s express consent).
    5. We may need to disclose Personal Information to third parties, such as our related companies or our service providers (for example, IT and administrative service providers and our professional advisors).
    6. Where we are required by law to report on our activities, you acknowledge that from time to time we may request certain information from you in order to meet our requirements, and you agree to provide us with such information within the timeframes reasonably requested by us.
    7. This clause 9 will survive the termination or expiry of these Terms.
  2. Consumer Law Rights
    1. In some jurisdictions, you may have guarantees, rights or other remedies provided by law (Consumer Law Rights), and these Terms do not restrict your Consumer Law Rights. We will only be bound by your Consumer Law Rights and the express wording of these Terms. 
    2. Subject to your Consumer Law Rights, we do not provide a refund for a change of mind or change in circumstance.
    3. If you accept these Terms in Australia, nothing in these Terms should be interpreted to exclude, restrict or modify the application of, or any rights or remedies you may have under, any part of the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth)). 
    4. This clause 10 will survive the termination or expiry of these Terms.
  3. Liability
    1. To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused or contributed to by, arising from or in connection with:  
  1. your computing environment (for example, your hardware, software, information technology and telecommunications services and systems); or
  2. any use of the Services by a person or entity other than you or your Users. 
  1. Regardless of whatever else is stated in these Terms, to the maximum extent permitted by law:  
  1. neither we or you are liable for any Consequential Loss; 
  2. a party’s liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party, including any failure by the other party to mitigate its loss; 
  3. (where the Services are not ordinarily acquired for personal, domestic or household use or consumption) in respect of any failure by us to comply with relevant Consumer Law Rights, our Liability is limited (at our discretion) to supplying the Services again or paying the cost of having the Services supplied again;
  4. our aggregate liability to you for any Liability arising from or in connection with these Terms will be limited to the amount of any fees paid by you to us during the 12 months immediately preceding the event giving rise to the Liability, or if you have not paid for the Service, to AU$1,000;
  5. You acknowledge and agree that you are solely responsible for implementing appropriate business continuity, redundancy, disaster recovery, and backup measures in relation to your systems and data, and that Company will not be liable for any failure by you to do so or for any resulting loss or damage; and
  6. You acknowledge and agree that you are solely responsible for maintaining appropriate insurance policies to cover any losses, damages, liabilities, or business interruptions that may arise in connection with your use of the Services, including (without limitation) cyber liability insurance, data breach insurance, and business interruption insurance. You further agree that our aggregate liability to you under these Terms (as set out above) applies regardless of whether you maintain such insurance, and you must ensure that your insurers waive any rights of subrogation against us to the maximum extent permitted by law.
  1. This clause 11 will survive the termination or expiry of these Terms.
  1. Exclusions to Liability
    1. You acknowledge and agree that we are not responsible for any damages, data loss, system outages or other issues that may occur as a result of the Services, such as any penetration testing activities, and the Services performed on your network, systems or applications. While we take reasonable precautions, the Services (including penetration testing) by its nature involves attempting to bypass security controls which can potentially cause disruptions. By engaging Services, you acknowledge and accept this risk. You also confirm that you have the authority to permit these cybersecurity testing activities on the specified targets and that they do not violate any applicable laws or breach any third-party agreements.
    2. To the maximum extent permitted by law, we will not be liable for, and you waive and release us from and against, any Liability caused or contributed to by, arising from or connected with:
      1. any instructions provided to us by you or your Personnel (including in relation to negotiations with third parties, such as threat actors);
      2. any failure by you to implement our recommendations or act upon our advice, including where we have asked you for more resourcing or support and you fail to or choose not to do so;
      3. any failure or delay by you or any of your Personnel to provide any information or documentation necessary to allow us to provide the Services;
      4. your (or your Personnel) breaching, or causing us (or our Personnel) to be in breach of any law or any third party rights, including Intellectual Property Rights and privacy rights;
      5. any Third Party Inputs;
      6. your system; 
      7. any works services, goods, materials, or items which do not form part of the Services (as expressed in these Terms, on the Site or as instructed by you), or which have not been provided by us;
      8. any system instability, outages, downtime, performance degradation, business interruption, data loss, or other impacts arising from or connected with activities performed through the Services, including (without limitation) penetration testing, endpoint agent deployment or operation, incident response, security monitoring, security engineering, or automated remediation, including where such outages or impacts affect multiple systems, accounts or customers at once.
    3. To the maximum extent permitted by law, you indemnify and hold harmless Company and its Personnel from and against any Liability arising from or in connection with any claim by a third party (including your clients, regulators, or end users) relating to your use of the Services, including but not limited to any outages, disruptions, business interruption, data loss, or other impacts caused or contributed to by activities performed through the Services.
  2. Suspension and Termination

Account Cancellation

  1. If you wish to cancel your subscription, you may do so through your Account. Your cancellation will take effect at the end of your current billing period (ie. at the end of the month or annual subscription period), and the subscription will not be renewed (meaning you will need to continue paying all fees due up until your current billing period ends). Closing an individual User account will not cancel your Account or recurring Services. Only closure of the billing Account will cancel your corresponding subscription and forfeit remaining Credits.

Suspension

  1. We may suspend access to your Account, Tenant, or specific User accounts where we reasonably believe there has been any unauthorised access to or use of the Services (such as the unauthorised sharing of login details for the Services). We may also suspend your access if we reasonably believe you are using the Services to conduct unauthorised attacks against any organisation or third parties, or are otherwise using the Services for illegal or unauthorised purposes. If we suspend your access to the Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate these Terms and your access to the Services will end.

Termination

  1. We may terminate these Terms (meaning you will lose access to the Services, and any subscriptions will be cancelled) if:
  1. you fail to pay your fees when they are due;
  2. you or your Users breach these Terms and do not remedy that breach within 14 days of us notifying you of that breach;
  3. you or your Users breach these Terms and that breach cannot be remedied; or
  4. we decide to discontinue the Services, in which case we will provide you with at least 90 days’ written notice and if you have paid upfront for ongoing access to any of the Services (excluding one-time purchases) we will issue you a pro-rata refund for such Services; or
  5. you experience an insolvency event (including but not limited to bankruptcy, receivership, voluntary administration, liquidation, or entering into creditors’ schemes of arrangement).
  1. You may terminate these Terms if:
  1. we breach these Terms and do not remedy that breach within 14 days of you notifying us of that breach; or
  2. we breach these Terms and that breach cannot be remedied, and if you have paid fees for any subscriptions upfront, you will be issued a pro-rata refund of any unused part of those fees based on the portion of the then-current Services period remaining.
  1. You may also terminate these Terms at any time by notifying us to our email for notices (as set out in clause 14.8), and if you have purchased any subscriptions, termination will take effect at the end of your current Services period.
  2. Upon termination of these Terms:
    1. we will cease providing the Services; 
    2. we will retain Your Data (including copies) as required by law or regulatory requirements; and 
    3. any Credits you may have on your Account will expire without refund.
  3. Termination of these Terms will not affect any other rights or liabilities that we or you may have.  
  4. This clause 13 will survive the termination or expiry of these Terms.
  1. General 
    1. Assignment: You may not transfer or assign these Terms (including any benefits or obligations you have under these Terms) to any third party without our prior written consent. We may assign or transfer these Terms to a third party, or transfer any debt owed by you to us to a debt collector or other third party.
    2. Disputes: Neither we or you may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) unless we and you first meet (in good faith) to resolve the Dispute. Nothing in this clause will operate to prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction. 

5

  1. where you are resident or incorporated in Australia, refer the matter to mediation, administered by the Australian Disputes Centre in accordance with Australian Disputes Centre Guidelines for Commercial Mediation; or
  2. where you are not resident or incorporated in Australia, refer the matter to arbitration administered by the Australian Centre for International Commercial Arbitration, with such arbitration to be conducted in Sydney, New South Wales, before one arbitrator, in English and in accordance with the ACICA Arbitration Rules. 
  1. Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations (including the Services), if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.
  2. Governing law: These Terms are governed by the laws of New South Wales, and any matter relating to these Terms is to be determined exclusively by the courts in New South Wales and any courts entitled to hear appeals from those courts. 
  3. Illegal Requests: We reserve the right to refuse any request for or in relation to the Services that we deem inappropriate, unethical, unreasonable, illegal or otherwise non-compliant with these Terms.
  4. Marketing: You agree that we may send you electronic communications about our products and services. You may opt-out at any time by using the unsubscribe function in our electronic communications.
  5. Nature of Legal Relationship: These Terms do not create, and should not be interpreted so as to create, a partnership, joint venture, employment or agency relationship between us and you.
  6. Notices: Any notice you send to us must be sent to the email set out on our Site. Any notice we send to you will be sent to the email address registered against your Account.
  7. Professional Services Disclaimer: The Services do not constitute, and are not a substitute for, financial, legal, risk management advice or professional cybersecurity advice. AI-generated analysis and recommendations should be independently verified and validated before implementation.
  1. Definitions 
    1. In these Terms:

Account means the billing construct under which Credits are allocated and managed, and under which multiple Tenants and Users may operate.

Consequential Loss includes any consequential loss, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise. However, your obligation to pay us any amounts for access to or use of the Services (including the Services) will not constitute “Consequential Loss”.

Credit means the credits you can purchase on the Site to access the relevant Services. 

Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or us or you or otherwise.

Personal Information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a tangible form or not.

Services means the services we provide to you, as detailed at the beginning of these Terms.

Third Party Inputs means third parties or any goods and services provided by third parties, including hardware, internet service providers, internal systems, customer relationship management software, email providers, cloud storage systems, or other third party systems which the provision of the Services may be contingent on, or impacted by.

User means any individual who accesses or uses the Services under your Accounts, including (i) the individual who initially registers the Accounts, and (ii) any additional individuals you invite or authorize to use the Services through your Accounts.

Your Data means the information, materials, logos, documents, qualifications and other intellectual property or data supplied by you and your Users when receiving the Services or stored by or generated by your use of the Services, including any Personal Information collected, used, disclosed, stored or otherwise handled in connection with the Services. Your Data does not include any data or information that is generated as a result of your usage of the Services that is a back-end or internal output or an output otherwise generally not available to users of the Services.